More articles about Marketing, Sales, and Business

Featured image for “Customers Are Lazy”

Customers Are Lazy

Regardless of the size of your company, customers are expecting it to be as easy to do business with you as with some of the biggest companies in the world.
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Taking The Initiative

Maybe your customers aren’t asking you about something because they’re getting answers from someone else.
Featured image for “The Right Person For The Job”

The Right Person For The Job

Your in-house marketer is great at social media, but their web chops aren’t all that? That’s perfectly normal.
Featured image for “Fail To Plan, Plan To Fail”

Fail To Plan, Plan To Fail

If you don’t have a marketing budget, you don’t have a marketing plan. Which means you’re going to fail.
Featured image for “It’s Not (Just) About Content”

It’s Not (Just) About Content

Content is important. But context eats its lunch.
Featured image for “Spoilt for Choice”

Spoilt for Choice

Customers are spoilt for choice. How do you make them choose you rather than the competition?
Featured image for “If We Build It, They Will Come”

If We Build It, They Will Come

Whether it’s tradeshows, PR, social media or whatever else: today you need to be in the minds of your target market before the show starts.
Featured image for “Your Business Isn’t “The Best”. Stop Lying To Everyone”

Your Business Isn’t “The Best”. Stop Lying To Everyone

You’re NOT the best at what you do. If you were, you wouldn’t have to say it.
Featured image for “Are you Persuading, Informing, or Re-affirming?”

Are you Persuading, Informing, or Re-affirming?

Customers will resist marketing sales and messages that do not resonate with their own way of thinking.
Featured image for “Keeping Your Business Communications Simple”

Keeping Your Business Communications Simple

Study after study shows that people prefer simplicity. Less really is more.
Featured image for “Too Close To The Problem: Effective Communication”

Too Close To The Problem: Effective Communication

Sometimes it’s hard to see the real marketing problem because of one’s own proximity and familiarity to it.
Featured image for “Blending Into The Crowd: The Problem With Price Comparison Sites”

Blending Into The Crowd: The Problem With Price Comparison Sites

If all you have to go on is your pricing being lower, you’re on a one-way ticket to irrelevance.
Featured image for “Saying No to ‘No’”

Saying No to ‘No’

Dear Middle-Managers: Stop being part of the problem.
Featured image for “The Importance Of A Content Marketing Strategy”

The Importance Of A Content Marketing Strategy

Blasting messaging without a clear content marketing strategy is doomed to failure.
Featured image for “What Does Your Company Sell?”

What Does Your Company Sell?

Are you selling price, or customer value?
Featured image for “Lingua Franca”

Lingua Franca

Global commerce means brand language – in any language – should be seen as a strategic and valuable business asset.
Featured image for “Don’t Blame The Tools For Your Lousy Presentation”

Don’t Blame The Tools For Your Lousy Presentation

The reason your PowerPoint sucks is because you’re expecting the software to do your work for you.
Featured image for “Are Your Salespeople Selling? Or Are They Begging?”

Are Your Salespeople Selling? Or Are They Begging?

If all you are doing is asking for the sale, then you are not selling. You’re just begging the customer for the order.
Featured image for “Is Conventional Marketing Dead?”

Is Conventional Marketing Dead?

If conventional marketing is dead, it actually died a long time ago.
Featured image for ““One Size Fits All” Format Coming For Online Video”

“One Size Fits All” Format Coming For Online Video

Some interesting news on the video content front.
Featured image for “Personalization Is Dead”

Personalization Is Dead

Individualization beats personalization any day of the week.
Featured image for “2010: The Year Of The Video”

2010: The Year Of The Video

Your company can no longer afford to ignore the potential that online video offers for your business value messaging.
Featured image for “New Thinking For A New Decade”

New Thinking For A New Decade

If you’re marketing this decade like you marketed the last decade, you will most likely be disappointed with your results.
Featured image for “Companies Don’t Control Their Brands: Customers Do. It’s Time To Rebrand Branding”

Companies Don’t Control Their Brands: Customers Do. It’s Time To Rebrand Branding

Think you control your brand? Think again.
Featured image for “It’s Not What You Know…It’s Who You Know”

It’s Not What You Know…It’s Who You Know

How the internet, and social networks, have helped break down barriers to commerce.
Featured image for “Do the Right Thing: Fire Your Worst Customers”

Do the Right Thing: Fire Your Worst Customers

Not all customers are worthy of your time.
Featured image for “Has The Term “Outsourcing” Become Obsolete?”

Has The Term “Outsourcing” Become Obsolete?

Business process outsourcing hasn’t just changed the way companies of all sizes operate and deliver their business value. Its presence can be felt in pretty much every level and department.
Featured image for “Small Business Marketing: The Future’s Mobile”

Small Business Marketing: The Future’s Mobile

The mobile internet is coming fast. How does your company plan to take advantage of the opportunity that online mobile devices will provide?
Featured image for “Apples To Apples: Comparing Your Business To The Competition”

Apples To Apples: Comparing Your Business To The Competition

Don’t be afraid, or in denial, about your business competitors. You know they exist, so do your customers. So stop pretending.
Featured image for “The Thrill Of The (Sales) Chase: But Don’t Forget Existing Customers”

The Thrill Of The (Sales) Chase: But Don’t Forget Existing Customers

Selling to new customers is great. But selling to existing customers is easier and cheaper.
Featured image for “Hanging On The Telephone”

Hanging On The Telephone

Unscrupulous sales behavior always gets found out.
Featured image for “Russian Roulette”

Russian Roulette

Marketing without targeting is like a broken pencil: pointless.

Who’s Damaging Your Brand?

Customers are looking at every touchpoint they see of your business – and judging you accordingly.
Featured image for “Now What Do You Do?”

Now What Do You Do?

Know your market. Existing customers need different collateral to new ones.
Featured image for “Is Your Brand Helping Sales, Or Hurting Them?”

Is Your Brand Helping Sales, Or Hurting Them?

Customers like to categorize brands in order to make sense of them. That can restrict your offering.
Featured image for “Your Customers Don’t Care”

Your Customers Don’t Care

If you’ve got nothing worth saying, why should they bother listening?
Featured image for “External Influences”

External Influences

Every industry has their unique set of external influences that govern the validity of your business value. Make you that you know the factors that influence your business – and keep an eye on where they’re heading.
Featured image for “A Taste Of Your Own Medicine”

A Taste Of Your Own Medicine

Stand in your own queue.
Featured image for “Email Becomes “Me-Mail””

Email Becomes “Me-Mail”

Integrating video into your sales and marketing messaging, collateral and customer engagement activities is taking on ever-greater importance. Video captivates audience attention far better than text and/or images alone, and also helps differentiate your company.
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