More articles about Marketing, Sales, and Business

Featured image for “Small Business Marketing: You Don’t Know What You Don’t Know”

Small Business Marketing: You Don’t Know What You Don’t Know

Many small businesses either fail to align their marketing with a business-related issue, or mis-diagnose the root cause of why their marketing isn’t working
Featured image for “Your Market Isn’t As Big As You Think”

Your Market Isn’t As Big As You Think

The definition, scope, and size of a market can only be based upon current buyer understanding on what that market represents. If customers don’t understand what your product is, and how it compared to other products, the truth is that you’re in a new market.
Featured image for “Presenting A Unified Customer Experience With Your Marketing”

Presenting A Unified Customer Experience With Your Marketing

To provide a unified customer experience means a new way of doing business. one where the entire organization delivers a seamless, personalized and relevant customer experience, no matter where the interaction takes place.
Featured image for “The Specialization of Business Process”

The Specialization of Business Process

Instead of continually dividing a business into niche areas of specialization, there’s an argument for the return of what we could call the “informed generalist”.
Featured image for “All Products Have Become Commodities”

All Products Have Become Commodities

Products, no matter how great they may be, are commodities. How much your brand is liked is the new barometer of how much advocacy it will generate.
Featured image for “Why “Good Enough” Leads To Marketing Mediocrity”

Why “Good Enough” Leads To Marketing Mediocrity

“Good Enough” is no longer good enough. Today’s business marketing successes are where someone refused to accept the status quo, and instead set out to change a fundamental rule of that industry.
Featured image for “Mobile Marketing Isn’t Just For Apple Devices”

Mobile Marketing Isn’t Just For Apple Devices

If you’re targeting an audience who uses a mobile device that’s different from the one you personally own, then you owe it to them to (at least) be familiar with that device.
Featured image for “Today’s Marketing Combines Big Data With Sound Intuition”

Today’s Marketing Combines Big Data With Sound Intuition

Today’s marketers can’t just simply rely on Big Data for their decisions, any more than they can rely purely on gut feeling. Today’s marketing is about the combination of the two.
Featured image for “Everyone Is Not Your Target Customer”

Everyone Is Not Your Target Customer

There are any number of reasons why your target customer doesn’t think your product is all that.
Featured image for “Your Business Competition Isn’t Who You Think It Is”

Your Business Competition Isn’t Who You Think It Is

You can’t really market successfully to your audience until you understand the choices that they are making, and can see the alternatives from their eyes. The more you try to unearth your “stealth competitors”, the better your marketing will be.
Featured image for “Growing A Business: When Bigger Isn’t Better”

Growing A Business: When Bigger Isn’t Better

The problem with building widgets faster and more cheaply is that you’re assuming the demand for those widgets will never wane – but that day will surely come. Today the innovation opportunity lies in the ability to address more transient customer needs.
Featured image for “When Customer Choice Is Bad For Business”

When Customer Choice Is Bad For Business

Offering too much customer choice in your business, product or services prevents customers making any choice at all.
Featured image for “Conversion Rate Optimization For Your Website: Knowing vs. Guessing”

Conversion Rate Optimization For Your Website: Knowing vs. Guessing

Conversion Rate Optimization is the combination of the objective with the subjective – making creative content decisions based upon quantitative data.
Featured image for “A Mobile-Friendly Website Now Impacts SEO”

A Mobile-Friendly Website Now Impacts SEO

Having a website that’s optimized for mobile-devices has been growing in importance for some time. With Google’s latest search algorithm changes, it’s become critical.
Featured image for “Review: The Art Of The Start 2.0 by Guy Kawasaki”

Review: The Art Of The Start 2.0 by Guy Kawasaki

2004’s “The Art of the Start” ranks as one of the best book around on the subject of startups. Now Guy Kawasaki has updated it. If you are looking to read just one book on start-ups and business development, your journey has ended.
Featured image for “Are Legacy Products Hurting Business Growth?”

Are Legacy Products Hurting Business Growth?

Are your organization’s legacy products, features or services still pulling their weight? If you’re not focused on maintaining and growing them, then you should be focused on replacing them.
Featured image for “Your Customers Don’t Believe Your Marketing”

Your Customers Don’t Believe Your Marketing

There’s an alternative to spewing-out hype and rhetoric. If you choose to tell your story in a way that’s more believable, then you have half a chance of your audience choosing to give you their attention.
Featured image for “iBeacons In Your Marketing: This year’s QR Codes?”

iBeacons In Your Marketing: This year’s QR Codes?

Mobile marketing is the same as any other marketing: Give an irresistible and compelling reason for your audience to allow you to contact them and they’ll come – whether it’s iBeacons, QR codes or whatever else is around the corner.
Featured image for “Your Customers Aren’t Stupid: Stop Marketing To Them That Way”

Your Customers Aren’t Stupid: Stop Marketing To Them That Way

Being “simple” is about being understood quickly and easily by using the right words and phrases. Being “simplistic”, in contrast, assumes that your audience won’t understand what you’re saying unless you dumb it down to death.
Featured image for “You Had Me At Hello: Your Customer’s First Impression”

You Had Me At Hello: Your Customer’s First Impression

The problem with first impressions isn’t that they’re not important – because they are. But that we have no idea when that first impression is going to manifest.
Featured image for “There’s No Room For Fear In Business”

There’s No Room For Fear In Business

Fear is never far away when starting or running any business. If you want an easy life then find another job. Fear, insecurity, uncertainty, and anxiety are part of what you signed up to.
Featured image for “Stop Trying To Be Different With Your Marketing”

Stop Trying To Be Different With Your Marketing

Customer attention can no longer be held by things they don’t care about. Somehow businesses have come to believe that “standing out” is about “being different”. The truth is that what really moves customers is emotion, not hyperbole.
Featured image for “Is It Time For Your Company To Ditch Facebook?”

Is It Time For Your Company To Ditch Facebook?

With the continuing changes that Facebook makes to its algorithm, Facebook Business Pages have essentially become less effective – unless Page owners are prepared to spend significant amounts of money to promote their content. It’s time to evolve your company’s social media tactics.
Featured image for “Why Your Product Demonstrations Are Costing You Sales”

Why Your Product Demonstrations Are Costing You Sales

The demo is there to back-up the claims that your solution will solve the problems that you’ve said it will solve. It’s not about features and benefits.
Featured image for “The King’s New Clothes, Or Today’s Business Narrative?”

The King’s New Clothes, Or Today’s Business Narrative?

People buy from companies and individuals that they feel have similar positions, thoughts and ideals to their own. Don’t be afraid to tell your story. Say it in places where your audience congregates, and your customers, fans (and evangelists) will come.
Featured image for “Following The Herd Leads To The Slaughterhouse”

Following The Herd Leads To The Slaughterhouse

These “thought leaders” go from conference to conference giving presentations but being dead-wrong, and everyone is so terrified of being thought odd or old-fashioned that they refuse to speak up.
Featured image for “Sales Is Not A Dirty Word: Without It, Your Business Doesn’t Exist.”

Sales Is Not A Dirty Word: Without It, Your Business Doesn’t Exist.

Selling has grown-up in the face of information symmetry between buyer and seller. Today’s sales people are advisors and curators as much as persuaders.
Featured image for “Business Innovation Isn’t (Just) About Customer Benefit”

Business Innovation Isn’t (Just) About Customer Benefit

Innovation in business has less to do with economic swings, and more with the strength of a company’s passion to avoid knee-jerk reactionary rhetoric and disjointed activities.
Featured image for “Why Marketing Automation Tools Aren’t Improving Your Marketing”

Why Marketing Automation Tools Aren’t Improving Your Marketing

There are many marketing automation products available to help reduce the inertia and increase productivity. But using them means one less excuse as to why your marketing’s not working.
Featured image for “Why Are You Extending Your Brand?”

Why Are You Extending Your Brand?

Just because you can, doesn’t mean that you should. Ask yourself this one question before you extend (dilute?) your company or product brand.
Featured image for “The Changing Face of Marketing: Mary Meeker’s Internet Trends Report”

The Changing Face of Marketing: Mary Meeker’s Internet Trends Report

The way that we consume, interact, and share information and content continues to change, as our media consumption tools evolve at an even faster rate. The challenge for marketers and business owners is to overlay such trends data in the context of their own value message and customer buying experience.
Featured image for “Marketing Today: Doing It Your Way”

Marketing Today: Doing It Your Way

Today’s business success is driven by the ability to adapt to market conditions and customer expectations by finding and communicating in your own, authentic voice.
Featured image for “Your Customers Are Evolving. How Are You Evolving With Them?”

Your Customers Are Evolving. How Are You Evolving With Them?

Customer experiences are becoming ever more concerted and connected every day. Today’s always-on, empowered consumer is out-gunning and out-marketing even the largest corporate heavyweights. What’s your response?
Featured image for “Why Business Branding Takes Care Of Itself”

Why Business Branding Takes Care Of Itself

A business doesn’t become successful because of getting its brand in shape. Get your basic business values in place first, and your branding will take care of itself.
Featured image for “Why Marketing Is Like Exercise”

Why Marketing Is Like Exercise

If you market today, your business is not going to suddenly be successful tomorrow or next week. But if you market every day, next year your business may be fitter, and healthier, and stronger.
Featured image for “Features vs. Benefits: The Difference Between “How” and “What””

Features vs. Benefits: The Difference Between “How” and “What”

Buyers are more interested about how your product or service addresses their problem, rather than how it works.
Featured image for “Which Page Is Your Website’s Homepage?”

Which Page Is Your Website’s Homepage?

You don’t get to decide on which page your visitors join your website – search engines do. Every page on your website needs to be strong enough to stand on its own, as much as being part of a wider, integrated brand experience.
Featured image for “Are Your Customers Getting Bored With You?”

Are Your Customers Getting Bored With You?

Are your customers still the same eager advocates for your business that they were? Today, any business has a realtime barometer that gives them detailed information on customer opinion, sentiment and loyalty.
Featured image for “The Inevitable Convergence of Media With Marketing”

The Inevitable Convergence of Media With Marketing

The distinction between what’s media and what’s marketing is eroding. The inevitable result is a convergence and integration of the two – even if the business models required to support such evolution haven’t emerged in the same way.
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