More small business marketing articles. Enjoy!
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More articles about Marketing, Sales, and Business

Featured image for “Business Value Can Be Stating The Obvious”

Business Value Can Be Stating The Obvious

What’s obvious to you may not be so obvious to your customer.
Featured image for “The Greatest Customer Service Strategy”

The Greatest Customer Service Strategy

What’s the best customer service strategy? The answer is more obviously than you may imagine.
Featured image for “Email Marketing: It’s a Question Of Value”

Email Marketing: It’s a Question Of Value

It may not get the headlines any more, but email is still an amazingly effective communication medium.
Featured image for “Buyers Are From Mars, Sellers Are From Venus”

Buyers Are From Mars, Sellers Are From Venus

Buyers and sellers often have different opinions on the reasons of buying a particular product or service.
Featured image for “Risk & Assumption: Making An Ass Out Of U and Me”

Risk & Assumption: Making An Ass Out Of U and Me

Assuming anything in the customer buying journey makes as ass out of you and me.
Featured image for “When All Businesses Are Remarkable, They’re All The Same”

When All Businesses Are Remarkable, They’re All The Same

You cannot position your company based upon attributes that can be used by your competition. Your business value proposition needs to be something that the other guys can’t claim as their own.
Featured image for “Trying to Please Everybody Is Pleasing Nobody”

Trying to Please Everybody Is Pleasing Nobody

Trying to please as many people as possible with your marketing ends-up pleasing no-one, as the message gets diluted.
Featured image for “The Price Of Value: When A Gold Card Loses Its Shine”

The Price Of Value: When A Gold Card Loses Its Shine

More and more, customers are looking for product packages centered around them, not the vendor.
Featured image for “Howzat! Communicating Information like Twenty20”

Howzat! Communicating Information like Twenty20

Customer content consumption habits have evolved. Attention spans have decreased. Your marketing information needs to be shorter, sharper, and to-the-point.
Featured image for “Stay Hungry. Stay Foolish.”

Stay Hungry. Stay Foolish.

The passing of a legendary business figure.
Featured image for “There Are Lies, Damn Lies – And Social Media Marketing”

There Are Lies, Damn Lies – And Social Media Marketing

The reason your social media marketing is failing is because you’re missing a key point.
Featured image for “Review: “We Are All Weird” by Seth Godin”

Review: “We Are All Weird” by Seth Godin

Every marketers’ favorite blogger has a new book out.
Featured image for “Fame at Last: KEXINO blog now featured on Alltop!”

Fame at Last: KEXINO blog now featured on Alltop!

We’ve hit the big time. Well done us.
Featured image for “Cold Calling Sales Conversation Over A Ruby Murray”

Cold Calling Sales Conversation Over A Ruby Murray

Cold sales calls haven’t died. They’ve evolved.
Featured image for “Social Media Hasn’t Killed Company Blogs”

Social Media Hasn’t Killed Company Blogs

Think social media channels means you can kill your blog? Think again.
Featured image for “Have Product Brochures Become Obsolete?”

Have Product Brochures Become Obsolete?

The role of a marketer has changed, to now include the curation of user-generated content and use the company’s visibility to push this content to the their audience. So do we still need product brochures?
Featured image for “Content Isn’t Everything. It’s The Only Thing.”

Content Isn’t Everything. It’s The Only Thing.

Few businesses take the content of their customer-facing collateral as seriously as they should.
Featured image for “When’s The Best Time To Change My Company Logo?”

When’s The Best Time To Change My Company Logo?

Your logo is an important marketing asset. But it’s not the most important.
Featured image for “Middlemen Are An Endangered Species”

Middlemen Are An Endangered Species

The irrelevance of intermediaries.
Featured image for “Stop Trying To Please Everyone – Or Die Trying”

Stop Trying To Please Everyone – Or Die Trying

Narrowing your target audience with your marketing can help you stand-out from your competition.
Featured image for “The Death of “Three Screens”: Content Has No Limits”

The Death of “Three Screens”: Content Has No Limits

New content presentation technologies blur the lines between format and device.
Featured image for “Don’t Be (Seen As) An Average Company”

Don’t Be (Seen As) An Average Company

The most dangerous marketing strategy for your business today is to be seen as being “average”.
Featured image for “Maintaining Credibility In The Eyes Of Your Customer”

Maintaining Credibility In The Eyes Of Your Customer

If you don’t seem credible to your customer, they’ll buy elsewhere.
Featured image for “Content Grows Up: Welcome To The Age of Curation”

Content Grows Up: Welcome To The Age of Curation

There’s too much content out there for most of us to consume. Curation is the next era for the web, but what are the implications for your business?
Featured image for “Stop Spamming Your Customers”

Stop Spamming Your Customers

Just because you can, doesn’t mean you should.
Featured image for “No-one Reads Your Press Release:  Why PR Became Lazy”

No-one Reads Your Press Release: Why PR Became Lazy

Have PR agencies become lazy and complacent in how they represent their clients?
Featured image for “How Safe Is Cloud Computing? As Safe As Air Travel”

How Safe Is Cloud Computing? As Safe As Air Travel

Still scared about the cloud? You’re increasingly in the minority.
Featured image for “Using Video To Help Launch Your Product / Service”

Using Video To Help Launch Your Product / Service

Adding video to your website not only attracts more visitors, but it can help keep them on your site for longer.
Featured image for “Why B2B Buyers Choose You (Or Don’t)”

Why B2B Buyers Choose You (Or Don’t)

Customers buy into why you’re in business, as much (or even more) than what you’re selling.
Featured image for “The Future Of Magazines – and it’s not (just) the iPad”

The Future Of Magazines – and it’s not (just) the iPad

The future of publishing is in developing content on an open platform that’s compatible with a variety of devices – and that means HTML5, not iOS, Android Windows Phone or any other proprietary system.
Featured image for “Review: “Enchantment” by Guy Kawasaki”

Review: “Enchantment” by Guy Kawasaki

Guy Kawasaki’s new book “Enchantment” talks about the importance to go the extra mile in customer service and satisfaction before, during, and after the sale.
Featured image for “Media Companies: Stop Trying To Save The Past”

Media Companies: Stop Trying To Save The Past

Media companies will fail in their efforts to put obstacles in the way of content distribution.
Featured image for “The Psychology of Questions: Why Human Interaction Drives Marketing Success”

The Psychology of Questions: Why Human Interaction Drives Marketing Success

Asking questions is only important if you’re prepared to act on the answers – no matter how painful they may be.
Featured image for “Keeping Your Fans Happy With New Content”

Keeping Your Fans Happy With New Content

Saying the same as everyone else, just to post something out there, is a surefire way to irrelevance.
Featured image for “Vid.ly: The Biggest Development In Online Video?”

Vid.ly: The Biggest Development In Online Video?

An interesting new player (sic) in the video space.
Featured image for “Mainstream Media Is Broken: The Growth Of Online”

Mainstream Media Is Broken: The Growth Of Online

In the same way as publishers, newspapers & music companies before them, film studios must change to a customer-centric model in order to survive.
Featured image for “What Do You Do For An Encore?”

What Do You Do For An Encore?

Having them come to you one time is great. But how do you get them to come back?
Featured image for “Stop Selling”

Stop Selling

There’s one common trait that the best sales and marketing people all seem to possess: Passion.
Featured image for “Don’t Be An Expert”

Don’t Be An Expert

Don’t have all the answers? That’s fine – none of us do.
Featured image for “Show Your Customers Some Love”

Show Your Customers Some Love

The world needs more lovecats.
Featured image for “Building Real Customer Relations”

Building Real Customer Relations

The importance of building real, authentic, and lasting relationships.
Featured image for “The Attention Span Of A Goldfish”

The Attention Span Of A Goldfish

Keep your communication short, sharp – and simple.
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