Here we go again…
The Harvard Business Review, a journal that I normally hold in pretty high estimation, published an article called Marketing Is Dead. Go and take a look at it. I’ll wait…
When the title showed-up in my RSS reader, my first reaction was that it was some dodgy linkbait post that had somehow slipped through the net. It was only when I realized that it was from HBR that I sat up and took notice.
The article begins:
“Traditional marketing – including advertising, public relations, branding and corporate communications – is dead. Many people in traditional marketing roles and organizations may not realize they’re operating within a dead paradigm. But they are. The evidence is clear.”
Marketing isn’t – just – AdvertisingMy main beef with the piece lies with the assumptions made by the author, Bill Lee. It doesn’t start off well, as it seems that there’s some confusion between the terms “Marketing” and “Advertising”, the latter actually being a subset of the former (all ‘advertising’ is ‘marketing’, but not all ‘marketing’ is ‘advertising’, if you get my drift).
Marketing isn’t just advertising, promotion, communications, PR, branding and what-have-you. It’s much more than that. Marketing’s no longer just a department in an organization, or a cost center. Marketing is how your receptionist answers the phone. It’s how your best (and worst) customers talk about you. And it’s everything in-between.
Marketing is everything from what you sell, to how you sell it. To say that Marketing is dead is like saying that business itself is dead.
However, one thing is for sure: Marketing is most certainly evolving. The techniques and processes are changing, just as audiences change. Social media, together with digital content, has changed the model and opened-up a wealth of opportunities that we are all only just starting to discover. But that’s nothing new – the Marketing industry has always had to evolve to changing market dynamics.
It seems that Mr. Lee has just published a book through HBR Press. How did I know? Because it’s mentioned at the end of the piece. There’s even a link to Amazon for those who’d like to buy the book.
Seems like Marketing – and Advertising – is alive and well after all.