The time it takes to learn a new skill.
Start With “Employee Service” and “Customer Service” Will Follow
Your employees are your first-line brand ambassadors. Treat them well.
Bad Marketing Is Worse Than No Marketing
Lazy, incompetent marketers have less places to hide.
How Do You Make A Sculpture Of A Duck?
As a sculptor removes the superfluous, your marketing must remove the unnecessary in order to reach your target audience. Keep your messaging short, sharp and to the point.
Online Video: Much More Than Just YouTube
People like watching moving pictures more than static ones.
Today’s Game Is About Changing The Game
The fact remains: your industry and customer expectations will change. You can either lead that change, or follow it.
Why Video Speaks Louder Than Words
Your text-only website was fine five years ago. But today, customers expect more.
Business Designs On Commerce
How you present something is at least as important as what you present.
Asking For Permission With Your Marketing
Seth Godin’s “Permission Marketing” was ahead of its time.
Do As I Say, Not As I Do
There has to be buy-in at every company level in order for any marketing initiative to truly work.
The Right Person For The Job
Your in-house marketer is great at social media, but their web chops aren’t all that? That’s perfectly normal.
Fail To Plan, Plan To Fail
If you don’t have a marketing budget, you don’t have a marketing plan. Which means you’re going to fail.
Are you Persuading, Informing, or Re-affirming?
Customers will resist marketing sales and messages that do not resonate with their own way of thinking.
Blending Into The Crowd: The Problem With Price Comparison Sites
If all you have to go on is your pricing being lower, you’re on a one-way ticket to irrelevance.
Saying No to ‘No’
Dear Middle-Managers: Stop being part of the problem.