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Home Blog Customer Service

Customer Service

Recent Articles On The Subject Of 'Customer Service'. Enjoy!

Online Search to find a small business

How Do Your Customers Find You?

Gee Ranasinha February 25, 2009 Advertising, Business, Communications, Customer Service, Marketing, Sales, Website

Customers find your business in a variety of ways, via numerous channels. It’s important to be where they expect to find you – as well as not in places where you’re not welcome.

non optional pricing is being dishonest to your customers

Non-Optional Extras: Hiding The True Cost From Your Customers

Gee Ranasinha January 21, 2009 Advertising, Business, Communications, Customer Service, Marketing, Sales

When you have the gall to charge an extra $500 delivery on a $30,000 automobile purchase, the only thing the customer remembers is the insult of having to pay the hidden extra.

printed card for holiday wishes

Taking it Personally With Printed Cards

Gee Ranasinha December 17, 2008 Communications, Customer Service, Marketing

If you’re sending holiday cards out by email, you’re totally missing the point.

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About KEXINO

We’re a team of marketing, creative, and business development specialists that help start-ups and small businesses produce better, more relevant marketing strategies and tactics.

We combine branding, communication, design, SEO, social media, conversion rate optimization, with a range of inbound and outbound marketing initiatives. The result is designed to increase awareness, reputation, trust – and sales.

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