When you have the gall to charge an extra $500 delivery on a $30,000 automobile purchase, the only thing the customer remembers is the insult of having to pay the hidden extra.
Are you being too extravagant in your textual messaging? Just the facts, ma’am.
Even once the economy bounces back, we’re not going back to ‘the good old days’. The climate will be different. Customers will be different, so business will need to be different.
The future of the internet is video.
If you’re sending holiday cards out by email, you’re totally missing the point.
Video sites such as YouTube don’t just give your business a platform to market. They can pay you too.
Your business needs to stand out. It needs to shout about how great it is. If it doesn’t, don’t expect anyone else to.
Exhibiting at a tradeshow can be a very effective sales tool. But today, so can many other things.
Blogging isn’t dying. But the quality and depth of blog articles must increase, in the light of increased competition for reader attention.
Sales and marketing copywriting should be written from the customer’s viewpoint and language – not yours.
Business Presentations are as much about showbiz, theatre, and acting as they are about message delivery. Which is probably why so many of them suck.
“Enterprise” software manufacturers need to provide more relevant pricing models. Their customers demand it.
Business process alignment means everyone working with a common business goal in mind for the benefit of customers AND employees.
The only way you can improve the performance of your website is through measurement. That means using and understanding website analytics software.
Social networks offer content-driven marketers an opportunity to best position their businesses as thought-leaders.