It’s tough to charge money for something your customers used to get for free.
Underestimating the value of creativity in your business sets you on the road to becoming seen as a commodity.
If your business isn’t innovating, it’s going backwards.
Some thoughts on Microsoft’s latest ad campaign.
Try this one tip to improve your presentations, using something you probably already have lying around.
Customers choose to buy from you for many reasons. Your product is just one of them.
The birth of a new product segment – and its soon-to-be rapid, untimely death.
Customers find your business in a variety of ways, via numerous channels. It’s important to be where they expect to find you – as well as not in places where you’re not welcome.
Outsourcing your marketing to an agency gives you access to top-drawer experience, experience, and advice. You’re still driving the initiatives, it’s just that someone else is behind the wheel.
If your company occupies a space that could conceivably be embraced by your current customer base, then why should they continue to buy from you?
When you have the gall to charge an extra $500 delivery on a $30,000 automobile purchase, the only thing the customer remembers is the insult of having to pay the hidden extra.
Are you being too extravagant in your textual messaging? Just the facts, ma’am.
Even once the economy bounces back, we’re not going back to ‘the good old days’. The climate will be different. Customers will be different, so business will need to be different.
The future of the internet is video.
If you’re sending holiday cards out by email, you’re totally missing the point.