There are hundreds of ways of changing the game. Most established companies can’t – or won’t – do it, because they see it as upsetting the status quo and destabilizing their own business model.
Ignoring the facts that are staring you in the face is tantamount to a wilful dereliction of duty.
Customers buy a solution to a particular problem that they have, in order to achieve a desired outcome. Their reason for buying is simply to make that problem go away.
Customers don’t always know what they want. That’s your job.
Promotion often means rising to the level of incompetence.
Businesses should be present in the market spaces customers frequent to avoid missing out on potential opportunities.
It’s tough to charge money for something your customers used to get for free.
Underestimating the value of creativity in your business sets you on the road to becoming seen as a commodity.
If your business isn’t innovating, it’s going backwards.
Some thoughts on Microsoft’s latest ad campaign.
Try this one tip to improve your presentations, using something you probably already have lying around.
Customers choose to buy from you for many reasons. Your product is just one of them.
The birth of a new product segment – and its soon-to-be rapid, untimely death.
Customers find your business in a variety of ways, via numerous channels. It’s important to be where they expect to find you – as well as not in places where you’re not welcome.