The Passion Of The Small Business Owner

Gee Ranasinha Business, Customer Service, Video 4 Comments

Please do me a favor. Invest the next thirteen minutes of your day in watching this video.

John Nese is the owner of a store in LA that only sells carbonated soft drinks. Interviewed for food website chow.com, John talks about the Coke vs Pepsi wars, why soda tastes better from a bottle made of glass rather than plastic, and other soda-related minutiae.

But listen past the differences in how root beer is made, or his views on manufacturers using corn syrup instead of sugar. Listen to his passion.

Hear him when he says that, to him, it’s not work – he just plays all day long. When asked to describe in one word the products that he sells, he first chooses the word ‘happy’, before giving a second option – ‘smile.’

Is he an obsessive? Perhaps. But his obsession is infectious. He loves what he does, and does what he loves. And his customers love him for it, as they keeping coming back. Watching the video you can’t help but feel the vibe in his shop, even if you’ve never been there.

You started in business with a passion. Do everything that you can to keep that passion. Do everything that you can to install that passion in your partners, your staff and your customers.

Because the day that you lose the passion, then so will everyone else.

About the Author
Avatar for Gee Ranasinha

Gee Ranasinha

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After founding a successful media production firm, Gee became worldwide director of marketing for a European software company. As well as CEO of KEXINO he's an author, lecturer, husband, and father; and one hell of a nice bloke. He lives in a world of his own in Strasbourg, France, tolerated by his wife and young son. Find out more about Gee at kexino.com/gee-ranasinha.



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Comments 4

  1. Avatar for Gee Ranasinha

    Isn’t that interesting. I saw this video about 3 weeks ago. I was a bit sad because I initially had the impression that this guy was in NYC. But when I saw his store is in Southern California I was ecstatic. I went there last Saturday and got a chance to talk to the guy and also stocked up on sodas. (The Rose Petal soda is quite good)

    Coincidentally I jokingly mentioned to a co-worker who has been having health issues that he should start drinking cucumber soda. He replied that he has indeed tried it before and then informed me that he’s been ordering online from these folks for a few years. He had just put in an order and was eagerly awaiting it’s arrival.

    (The Obsessives podcasts are excellent. The one with Sean Thackerey is also quite good)

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